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About us

We believe AI should be a productivity tool SMEs can afford too

TLT helps Malaysian SMEs turn complex AI and automation technology into everyday tools with visible, measurable returns.

Our mission

Give every serious business the efficiency of a large company

In Malaysia, the vast majority of businesses are SMEs. They are agile and close to their customers, yet often held back by repetitive chores — replying to messages, keying in documents, reconciling accounts, building reports.

Large companies have dedicated IT and data teams; SMEs don't. TLT aims to be your outsourced AI and process team: we help you see the problem, pick the right tools, build the solution, and make sure your team actually uses it.

We don't sell concepts or pile on jargon. Every project starts with a clear business problem and a measurable goal.

Values

How we work

Practical

Every recommendation must answer: how much time does it save, how much more does it earn? If we can't answer, we don't do it.

Transparent

Scope, timeline and price are spelled out, and you know about every decision and trade-off along the way.

Deployable

We'd rather ship a small version that works than deliver a beautiful plan nobody can use.

Locally aware

We understand WhatsApp culture, the multilingual environment, and local realities such as SST and e-Invoice.

Way of working

A small team, direct communication

  1. 01

    One point of contact

    The same project lead follows you from diagnosis to go-live, so you never have to explain twice.

  2. 02

    Weekly check-ins

    A fixed rhythm for progress, risks and next steps, so direction can change at any time.

  3. 03

    Complete documentation

    Flow charts, account lists and manuals are all delivered — no lock-in.

  4. 04

    Ongoing support

    Monthly maintenance and optimisation after go-live, or take over yourself if you prefer.

Tools & integrations

We choose tools to fit your setup, not the other way round

OpenAIAnthropic ClaudeGoogle Geminin8nMakeZapierWhatsApp Business APIGoogle WorkspaceMicrosoft 365NotionAirtableOdooSQL AccountAutoCountXeroShopeeLazadaTikTok ShopStripeBillplz

* Common integration targets. All brand names belong to their owners; actual integration methods depend on what each platform allows.

Team

Three roles covering idea to go-live

Process & business consultant

Works with your team to map processes and define goals and metrics.

AI & automation engineer

Handles model selection, workflow development, systems integration and testing.

Project & training lead

Manages progress and risk, trains users and makes sure the solution is actually used after go-live.

Want to know how much time AI could save your company?

Book a free 30-minute diagnosis. We'll talk through your processes, pain points and goals, and give you a practical next step. No commitment.

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